United Airlines introduced a brand new choice for passengers to preorder food, snacks, and drinks online as much as 5 days before their scheduled flight. Orders will be made both on United’s web site or by the airline’s cellular app. United claims that it’s the “first and solely” provider to permit financial system clients this feature.
Beforehand, solely premium clients on sure eligible flights may preorder their food and drinks. Now, United is extending the choice to all ticket-holders. To start out out, solely passengers on flights from Chicago to Honolulu; Orange County, CA; Sacramento, CA; and San Diego will be eligible to preorder food and drinks. However by early fall, United says it will lengthen the choice to passengers of all flights over 1,500 miles.
United has been including facilities and eliminating nuisance charges as a method to assist entice clients again inside its planes. Final yr, the airline completely eradicated its change price coverage, shortly adopted by its foremost rivals, Delta and American. United additionally just lately added a Bluetooth choice for in-flight leisure. With buyer demand nonetheless beneath pre-pandemic ranges, the airline trade as a complete is looking for to make flying look protected, stress-free, and, most of all, low-cost.
United is billing the food and drink preorder choice as a means to enhance service, permitting flight attendants to maneuver by the cabins quicker and delivering extra customized service to passengers. Preorders are dealt with by United’s contactless fee system, which the airline additionally claims is safer for passengers and flight attendants (though evidence suggests that COVID isn’t transmitted by floor contact).
Clients who select to not preorder their food and drinks can nonetheless achieve this throughout the flight. However United is urging clients to load their bank card within the app’s digital pockets with a purpose to facilitate contactless fee whereas on board.
Earlier this yr, United introduced new food and drink menus for flights over two hours, together with alcoholic seltzer model White Claw.