‘It felt like losing a husband’: the fraudsters breaking hearts – and emptying bank accounts | Relationships

In February 2019, Anna, a finance skilled in her 50s, joined the courting web site Zoosk. She had been single for 4 years, recovering from an extremely troublesome, abusive marriage. “I used to be lastly prepared to satisfy somebody,” she says.

So, when she met Andrew, a good-looking Bulgarian meals importer dwelling in London, she was thrilled. The pair have been quickly spending hours speaking on the cellphone every day. Anna was smitten. “He showered me with love and affection,” she says. “In the event you think about sweet floss, I used to be the stick and he was the sugar wrapped round me. I felt as if I used to be floating.”

They made plans to satisfy up, however Andrew informed her he needed to go to France for an pressing enterprise journey. They continued to talk on the cellphone and additionally, often, on video chat. About 5 weeks after they first made contact, Andrew requested to borrow cash; simply a small quantity. “He informed me he’d had a work disaster and wanted assist with port costs for a supply. He was so distressed by the surprising cost. I felt sorry for him.”

Anna thought Andrew was her good man. Now, she believes he was a character invented by a prison gang to extort her.


So-called “romance fraud” – the place unsuspecting victims are scammed by somebody with whom they’ve shaped a relationship – is nothing new. However on-line courting makes such fraud simpler; specialists saythese scams have elevated in sophistication and frequency.

Then got here the pandemic – when on-line courting was the solely form that was allowed. In keeping with Motion Fraud, the UK’s reporting centre for fraud and cybercrime, 8,863 circumstances have been reported to the Nationwide Fraud Intelligence Bureau (NFIB) between November 2020 and October 2021, up from 6,968 the earlier yr, with complete losses for the previous yr amounting to virtually £92m. Daters who began on-line relationships between Christmas and Valentine’s Day have been the most vulnerable, with 901 experiences recorded in March 2021.

These figures are more likely to be the tip of the iceberg – Motion Fraud says the disgrace and stigma round romance fraud imply many individuals don’t report it.

Issues quickly received worse for Anna – Andrew’s requests started to snowball. He informed her his daughter was unwell, then that she had died and that he desperately wanted cash for repatriation and funeral prices. Anna checked the costs have been professional, earlier than sending cash on to a funeral providers firm in France. Every time she grew to become suspicious, Andrew assuaged her fears. “I’d be sucked again into his omnipotent love bubble. I used to be additionally getting receipts for a lot of issues and he continuously had a proof for me.”

The next yr, Andrew had extra unpaid costs on his transport containers. Then, in March 2021, the whole lot received extra critical – he informed her he had been taken hostage by mortgage sharks and was being tortured. “I used to be completely distraught. He stated he was being stripped and overwhelmed, and despatched me footage of his damaged arm. He was locked in a room with no home windows.”

In the summer season of 2021, when Andrew claimed he was nonetheless being held hostage, Anna requested a French Fb group if anybody had seen him. One reply astonished her. “A girl contacted me and informed me the man I’d posted a image of was Juan Soler, an Argentinian-Mexican actor. She tried to elucidate I’d been scammed, however I couldn’t imagine it.” Anna confronted Andrew, however he stated he may clarify and “made me query how I may doubt him”. Anna’s new Fb buddy, in the meantime, spent months making an attempt to persuade Anna to name Motion Fraud. “I identified that we’d had video calls, however she informed me he’d been utilizing expertise to superimpose a transferring picture.”

Regardless of the mounting proof in opposition to Andrew, Anna didn’t need to be answerable for his dying at the fingers of mortgage sharks if he was telling the reality. By the time she had been satisfied to sever ties with him, in October this yr, she had misplaced £350,000. “I had spent the yr fully unstable, trapped on this abusive cycle. I’d turn out to be obsessive about stopping his ache.”

After ending the relationship, she cried for weeks. “It felt like losing a husband that I beloved with each inch of my coronary heart and soul. I used to be by no means going to get any closure or say goodbye.” Anna has now reported Andrew to Motion Fraud; the scenario is beneath investigation.

Olivia James, a trauma therapist, explains why romance fraud is uniquely seductive. “Many people have wounds round our age, look and previous relationships that make us vulnerable to somebody promising love. It’s tempting to disregard doubts and see what we need to see,” she says. This cognitive course of is named “betrayal blindness”. “Generally individuals have an inkling, however the concern of abandonment is an excessive amount of.”

It’s not unusual for individuals to disregard indicators of dishonest or settle for crumbs of affection rather than actual dedication. “Romance fraud is simply a extra excessive model of one thing that numerous us have skilled,” says James. “For some individuals, there’s a component of rescue fantasy, too. In the event that they may help this individual, they’ll be capable of reside out their happily-ever-after romance.”


It’s a significantly merciless crime, says James. The damage it causes, alongside the lack of monetary stability, can result in post-traumatic stress dysfunction and different long-term psychological well being situations. “Individuals really feel fully destabilised. They cease trusting themselves or anybody else. As people, we want connections with others, so being betrayed by somebody you thought was your soulmate is extremely exhausting.”

The love-bombing tactic utilized by such scammers will be exhausting to withstand. “These on-line romances could make individuals really feel as if they’ve discovered a knight or girl in shining armour, as a result of they’re taking a shower with affection they could not have beforehand acquired,” she says. “However this type of consideration will be a type of emotional abuse used to manage individuals.” Societal stress to search out “the One” will increase victims’ susceptibility, too. “Not having discovered that may make individuals really feel like a failure and leaves them much more weak to betrayal.”

Keith Grinstead
‘It took a very long time to recuperate’ … Keith Grinstead says the emotional impression of being scammed was enormous. {Photograph}: Alicia Canter/The Guardian

Samantha Cooper, who runs Rogue Daters, an investigation firm specialising in romance fraud, agrees it’s changing into more and more widespread. “Essentially the most focused age teams appear to be individuals over the age of 45 – particularly girls. By this age, they could personal a home or a profitable enterprise, or have acquired an inheritance.” As with Anna, a lot of Cooper’s shoppers battle to simply accept that their companion isn’t who they thought they have been – even after being offered with proof. “Scammers are manipulative and use grooming strategies,” she says. “As soon as a individual has been scammed, generally it’s inconceivable to get the cash despatched again, so our greatest problem is stopping this from taking place in the first place.”

Such deceptions can proceed offline. Carol Goodall, 62, met her former companion Gary on a courting web site at the finish of 2015. “I used to be working lengthy hours as a carer and it was good to have the ability to discuss to somebody. I’d had a troublesome marriage that had ended 9 years earlier and I used to be very lonely.” Gary appeared like a great man. The connection moved rapidly; by April 2016, he had requested Goodall to marry him. Though she nervous it was a bit quick, pals inspired her to take the plunge. “All the things was so nice. I’d been trustworthy about my experiences with my ex and he was the reverse – all the time form and considerate.”

However a few days earlier than they have been as a consequence of marry, in September 2016, he informed her there was a drawback along with his divorce papers and that they needed to delay the wedding ceremony. “All his excuses sounded believable,” says Goodall. “Wanting again, he all the time confirmed me papers once I was busy cooking or cleansing, then pulled them away.”

By November, Gary urged having a blessing whereas they waited for the official paperwork. He additionally urged that Goodall promote her three-bedroom home so they might pool their sources to purchase a greater place. “He adored my children and informed me he needed what was greatest for them.” Attributable to Goodall’s lengthy hours, Gary dealt with the home sale and informed her that he had transferred the cash into a joint account.

Richard Robinson
Richard Robinson was given a 10-year sentence final yr for defrauding two girls. {Photograph}: Sussex Police/PA

Whereas they regarded for their very own place, they rented a dwelling. However quickly Gary was disappearing in the evenings and at weekends. When Goodall raised considerations, Gary reassured her that he beloved her and would do something for her. In a last-ditch try to distract and manipulate her, he claimed he had most cancers. “It was devastating. I’d misplaced my mum to the illness and he knew how a lot it had damage me.”

In the future in 2018, Goodall was contacted by one other girl: “She was additionally engaged to Gary. He’d bought her home, too, and she had by no means seen the cash.” Goodall discovered that Gary’s actual identify was Richard Robinson – and that he was recognized to the police as a conman. “I really feel like I’ve been extremely silly, however he was so convincing. I’m heartbroken and unable to belief my very own judgment. My confidence has been shattered. I’m nonetheless lonely, however I don’t know the way I’ll ever be capable of belief anybody once more,” she says.

Robinson was sentenced to 10 years in jail in 2020 for defrauding two girls, however Goodall was not capable of recuperate the £250,000 she misplaced. She has moved to a one-bedroom flat and has little cash left for meals or furnishings. “As a lot as I need to overlook it, I can’t. I battle to get off the bed, to go to work, and there have been many occasions I needed to finish my life. I can’t perceive how this has occurred to me.”

Lisa Mills is a senior fraud supervisor at Victim Support, which affords steerage for individuals affected by scams. She says that romance fraud makes up about one-fifth of the circumstances in her space of Sussex, largely focused by on-line courting platforms or social media. “Quite a lot of courting web sites try to clamp down on pretend profiles, so criminals are altering ways and utilizing different platforms, like Fb. They trawl by profiles to construct up a profile of themselves that a sufferer may be fascinated by,” she says. “We advise individuals to privatise all their settings, as individuals with numerous data on-line will be extra simply duped – scammers can create a extra ‘appropriate’ companion for them to belief.”

Though it won’t appear romantic, she additionally suggests individuals do a little analysis once they meet somebody new. “You should use Google to do a reverse picture search and test the individual’s identify,” she says. “Look out for pink flags. Anybody who can’t meet up, is continually away or can’t cellphone or video name correctly is probably a scammer.”

Okayeith Grinsted, 69, says loneliness is the root explanation for this rising drawback. In addition to being focused himself, Grinsted is aware of of different victims by his on-line assist group, Goodbye Lonely, which he arrange in 2020. “I used to be very low, and there’s a component of desperation whenever you’re single,” he says. “I began on-line courting so I didn’t need to undergo one other lockdown alone.” As a result of he was so keen to satisfy somebody, he gave potential companions the good thing about the doubt, even when he noticed pink flags.

Final yr, he started chatting with Tina, whom he hoped to satisfy when restrictions lifted. After many weeks of chatting to Grinsted, she informed him she was dwelling in poverty. “She began sending footage of empty meals bowls, so I despatched over some cash for meals,” he says. However when she requested for more cash to pay for flights again from the US to satisfy him, alarm bells started to ring.

“She claimed to be visiting sick family, however I couldn’t perceive how she’d flown there in lockdown,” he says. As an alternative of giving her cash, he supplied to e-book her flight dwelling. She disappeared with out a hint. The emotional impression was enormous. “I believed I’d discovered somebody great, and we’d spoken about probably dwelling collectively,” he says. “When all of it fell aside, I intentionally saved myself awake – I didn’t need the subsequent day to reach and to really feel even worse. It took a very long time to recuperate.” He has been focused since then, however has turn out to be extra attuned to the warning indicators.

In keeping with Dan Parkinson from Metropolis of London police, experiences of romance fraud have been rising since 2017. “Criminals are more likely to have been exploiting the incapacity of victims to realize well timed assist and recommendation from others,” he says. “Bear in mind: by no means give cash to somebody you haven’t met, irrespective of how effectively you suppose you understand them. In the event you really feel uncomfortable or not sure, communicate to trusted pals and members of the family and get their recommendation.”

Mills says many individuals really feel ashamed that others will decide them for falling for such scams. “Sufferer-blaming is a specific drawback, as a result of on the face of it somebody has given their cash away. But when individuals knew the inside workings of the scams – the manipulative strategies and a person’s private scenario – they may really feel in another way.”

Such judgment means many victims flip to charities similar to Sufferer Assist, or peer assist teams similar to the Society of Citizens Against Relationship Scams, relatively than family members. Anna is one. “I do know they’d inform me I used to be insane, but it surely’s inconceivable to elucidate how all‑consuming and addictive this love for Andrew was,” she says.

She is set to make sure others keep away from the identical lure. “I’m clever, however I’m not the solely individual this has occurred to. The guts and thoughts will be fragile, particularly after abuse. The mix of taking somebody’s coronary heart whereas robbing them day in, day trip exceeds evil.”

Some names have been modified. In the event you suppose you might have been a sufferer of fraud, contact your bank instantly and report it to Motion Fraud at or by calling 0300 123 2040.

In the UK and Eire, Samaritans will be contacted on 116 123 or by emailing [email protected] or [email protected]. In the US, the National Suicide Prevention Lifeline is 1-800-273-8255. In Australia, the disaster assist service Lifeline is 13 11 14. Different worldwide helplines will be discovered at

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