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HostGator vs. GoDaddy – Which Is Better With Web Hosting?

“GoDaddy vs. HostGator?” is a quite common query for anybody researching internet hosting choices.

GoDaddy and HostGator are two of the biggest internet hosting manufacturers on the earth. And they’re owned respectively by the 2 of largest net companies firms on the earth (GoDaddy Group and Newfold Digital). I’ve written a HostGator Evaluate and a GoDaddy Internet hosting Evaluate respectively.

They’re each “go-to” manufacturers for enterprise house owners searching for accessible, inexpensive internet hosting. And but – they’re totally different firms with totally different manufacturers. And if you find yourself selecting an internet site host – you continue to have to finish up selecting.

I’ve present purchasers who use (and like) GoDaddy internet hosting. Though this web site runs on InMotion Internet hosting (which I’ll point out later) – I even have a number of tasks which have run on HostGator for years. I’ve been proud of them.

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On this comparability between GoDaddy and HostGator, I’ll attempt to break down the variations that I’ve highlighted in seven totally different areas starting from pricing construction to customer support and market focus so as to determine which is the most effective match to your undertaking.

Let’s dive into GoDaddy vs. HostGator.

HostGator

Greatest for pricing & options.

Greatest for bundled companies.

HostGator vs. GoDaddy Pricing

Each HostGator and GoDaddy provide a large menu of internet hosting merchandise equivalent to VPS internet hosting, Cloud internet hosting, specialised WordPress internet hosting, reseller internet hosting, and extra. However for pricing – we’ll give attention to the commonest product that small companies normally want – shared Linux internet hosting.

Shared Linux internet hosting is also called the “sort of internet hosting that allows you to run WordPress, Joomla, and most non-Home windows net apps.”

GoDaddy and HostGator each worth their internet hosting in 3 tiers…that doesn’t fairly line up.

HostGator Shared Internet hosting Plans

PlanHatchlingChildEnterprise
Price (USD)$2.75/mo.$3.50/mo.$5.25/mo.
Web sites1limitlesslimitless
Storagelimitlesslimitlesslimitless
Bandwidth/monthunmeteredunmeteredunmetered
Free Area Identify1 yr1 yr1 yr
Free SSLsuresuresure
CDN
Devoted IPsure
Day by day Backupssuresuresure
Pricing requires a 36-month time period

GoDaddy Shared Internet hosting Plans

PlanEconmyDeluxeFinalMost
Price (USD)$5.99/mo.$7.99/mo.$12.99/mo.$19.99/mo.
Web sites1102550
Storage25 GB48 GB100 GB200 GB
Bandwidth/monthunmeteredunmeteredunmeteredunmetered
Free Area Identify1 yr1 yr1 yr1 yr
Free SSLsuresure
CDN
Devoted IP
Day by day Backups
Pricing requires a 36-month time period

The primary tier is for small web sites on a funds. GoDaddy calls it their Economic system plan and renews at $8.99/mo. HostGator calls it their Hatchling plan and renews at $7.95/mo.

Their first tiers are totally different based mostly on the kind of cap they use.

HostGator makes use of a area title cap – ie, you may solely have one web site on that plan, however that web site is in any other case unmetered. It might have huge movies, loads of storage, a number of databases (e.g. software program installs on the identical area), and limitless e mail accounts. However you may solely host a single area on that account.

GoDaddy makes use of area, storage, database, and e mail caps. This implies which you can join a single web site, however you might have additionally restricted your information saved and e mail accounts which you can arrange.

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HostGator has the higher deal on the primary tier if you’re searching for a small, low-cost plan.

The center tiers are probably the most comparable. HostGator calls it their Child plan.Sponsored Hyperlinks

It renews at $9.95/mo. GoDaddy calls it their Deluxe plan. It renews at $11.99/mo.

Each are nearly precisely the identical on all core internet hosting options aside from databases and e mail availability (an idea that I’ll cowl in Options). HostGator is a barely higher deal at a US greenback much less monthly.

The highest tiers are much less comparable since they don’t restrict something (outdoors of the bodily limits of the server).

As an alternative, they compete based mostly on plan bonuses. GoDaddy calls it their Final and renews at $16.99/mo. HostGator calls it their Marketing strategy and renews at $14.95/mo.

GoDaddy’s essential bonuses are a free SSL certificates, free Premium DNS (for anti-spam), and free “processing energy.”

HostGator supplies a free SSL and a free devoted IP handle. On the highest tiers, GoDaddy’s look higher, although the one actual distinction is the Premium DNS, which is “paid for” with their greater worth.

If you’re working a single web site and need limitless options on that web site, you’ll get the most effective worth with HostGator’s Child Plan.

In any other case, their pricing is comparable sufficient that I’d have a look at a number of the different variations between HostGator and GoDaddy earlier than deciding.

The Winner: HostGator

Web Internet hosting Options

Like I’ve outlined in different hosting opinions, it’s helpful to interrupt hosting options down into two totally different units – a “core characteristic set” and a “bonus characteristic set”.

The core characteristic set consists of what I name the “3 D’s” – domains, disk house, databases, and e mail.

Domains are what number of distinct net properties you may connect with your internet hosting account.

Disk house is what number of information you may retailer in your account, and databases/e mail is how a lot software program you may set up to assist handle these information (ie, one set up of WordPress requires one database in your server).Sponsored Hyperlinks

They each cap one among these three core options as talked about within the pricing. However generally, each GoDaddy and HostGator present the very same core options…with a number of variations.

HostGator makes use of industry-standard software program equivalent to cPan el and MySQL that “run” your core options. These enable for versatile and acquainted administration.

GoDaddy has proprietary software program for his or her backend. They do enable for cPanel…however it prices a greenback extra monthly.

That stated, you can begin to see a distinction between GoDaddy and HostGator on “bonus internet hosting options.” The catch about bonus options is that you might want to truly use them to be worthwhile.

HostGator provides bonus options equivalent to advertising and marketing credit for AdWords, Bing, and so forth. Additionally they provide a free enterprise toll-free telephone quantity for your corporation.

GoDaddy provides a free Workplace 365 subscription. They’ll additionally bundle a lot of their companies like DNS, accounting, and so forth.

If you’re a small enterprise that doesn’t want/need nitty-gritty cPanel options – and also you just like the comfort of GoDaddy’s complementary companies, then GoDaddy might be good. If you’re wish to experiment and need entry to extra superior options, then HostGator might be a greater match.

The Winner: HostGator

Pace and Efficiency

The core job of an internet host goes past merely storing and delivering information to your web site guests. You’ll additionally need your net host to ship the information rapidly.

There are a variety of elements that go into web site velocity, and plenty of occasions, you can not blame a sluggish web site on a sluggish host (e.g., even probably the most highly effective engine can not go Zero to 60mph in 5 seconds if it’s pulling a massive boat ).

That stated – server velocity continues to be vital. There’s not likely a great way for non-network engineers to measure server velocity between hosts (since, once more, a number of elements).

In earlier internet hosting opinions, I’ve checked out Time To First Byte (TTFB) – a measurement for the way rapidly a server sends again the primary byte of information after it receives a request from a browser.

Listed below are the outcomes from my most up-to-date check –

HostGator Speed
GoDaddy Speed

GoDaddy is a bit behind, however they’re shut sufficient that their occasions ought to common out to be the identical.

Usually, inner knowledge shouldn’t be publicly out there. However, EIG is a publicly-traded firm with all the general public stories that go together with that. Right here’s their inner knowledge from their a current Investor’s Day report –

EIG Competitive Analysis

As you may see, even Endurance’s (presumably biased) inner knowledge reveals HostGator as a lot sooner…which isn’t proven by my very own exams.

The primary takeaway – they’re each quick sufficient so that you can work on all the opposite variables that you just management and have an effect on web site velocity.

There’s one apart – uptime and consistency.

Each HostGator and GoDaddy have had well-publicized downtime up to now few years. Then once more – Amazon  and YouTube have additionally had current downtime.

That’s to not be glib about downtime. Downtime issues. Nevertheless it’s necessary to take a look at why the downtime occurred – and if the same incident occurred once more.

Given their dimension and assets, I see HostGator and GoDaddy’s downtime danger as about the identical.

The Winner: Tie – HostGator and GoDaddy

Usability & Onboarding

Any good product can flip unhealthy rapidly when you can’t work out the best way to truly use it. And this level is very true with net hosts.

The product’s title sounds daunting for brand new customers to get together with, particularly in comparison with all-in-one web site builders like Wix, Weebly or WordPress.com.

Each HostGator and GoDaddy have pretty easy onboarding and good usability. GoDaddy makes use of a proprietary setup along with cPanel . They each preserve related account portals and so they each ship out related onboarding emails.

They usually each make it easy to put in frequent net apps like WordPress.

They each do upsells to the same diploma. GoDaddy already has the fame, however HostGator’s is usually a bit annoying too. Right here’s their checkout course of.

HostGator Signup Page 2

The catch, although, is complimentary companies. GoDaddy is a site registrar and “enterprise companies” supplier. Many occasions, an organization can have a site and e mail with GoDaddy earlier than they’ve an internet site. In that case, GoDaddy does make product integration easy.

If you have already got a site with GoDaddy, pointing it to HostGator shouldn’t be an enormous difficulty. However, when you already use GoDaddy’s e mail and different companies, then you definately’ll have a less complicated setup sticking with their internet hosting companies.

General, GoDaddy has an edge in usability and onboarding. It’s nothing decisive however it does communicate to the kind of buyer that they’re searching for, which we’ll cowl shortly.

The Winner: GoDaddy

Buyer Service

Usability and onboarding can remedy a variety of issues. however not each single difficulty. And that’s the place customer support is available in.

The difficult factor about customer support is that it’s all anecdotal. No single comparability (together with this one) can state definitively if one firm has “good” service or “unhealthy” service.

You by no means know in case your customer support agent simply began yesterday (vs. their seasoned professional) or was having a horrible/superior day – or if it’s a deeper indication of firm tradition.

As an alternative, I attempt to take a look at indications on whether or not an organization treats their customer support as a value, a gross sales alternative or as an funding.

In line with the EIG’s Investor’s Day report, they’re obsessive about their Net Promoter Score (NPS) . Briefly – that may be a metric that measures how doubtless your prospects are to suggest you.

EIG Customer Service

They draw a transparent correlation between customer support → NPS → $$$

In different phrases, HostGator views customer support as an funding that results in each extra gross sales and extra upsell alternatives. GoDaddy treats it equally.

That’s factor for you because the buyer with a catch (ie, the upsell half). For those who don’t thoughts placing up with the upsells, you’ll doubtless expertise alright customer support from HostGator and GoDaddy.

The primary variations are telephone entry and technical abilities.

GoDaddy has telephone help and HostGator doesn’t have telephone help.

In my expertise and from EIG’s investor stories, HostGator has extra front-end technical experience. In different phrases, the particular person you begin speaking to at HostGator is extra doubtless to have the ability to remedy your difficulty than GoDaddy.

At GoDaddy – you’re extra more likely to get referred to a “technical specialist” or new upsell product (ie, “WordPress Internet hosting”).

If you’d like telephone help – go together with GoDaddy. For those who don’t want telephone help and easily need fast solutions – go together with HostGator.

The Winner: HostGator

*If customer support is the first difficulty for you – you’ll want to try InMotion Internet hosting (my overview right here). They’re an unbiased firm (ie, not owned by EIG) with a robust give attention to customer support.

Market Focus

Newfold Digital owns HostGator.

They’re actively investing in different manufacturers like Bluehost, JustHost, iPage, or HostMonster).

Why? As a result of they doubtless see them as complementary manufacturers that match various kinds of prospects – type of like Coke & Pepsi.

Right here’s their chart for buyers on their “model positioning” –

EIG Brand Positioning

This chart traces up completely with how I’ve discovered HostGator’s customer support & usability.

HostGator markets to people who find themselves web site house owners first and enterprise house owners second.

GoDaddy positions itself as an organization striving to “empower small enterprise house owners.” In different phrases, they need people who find themselves enterprise house owners first and web site house owners second.

It is sensible – and can also be necessary for what merchandise & enhancements every model will doubtless make sooner or later.

HostGator is more likely to hold investing in technical enhancements and pricing. GoDaddy is more likely to hold investing in usability and complementary enterprise merchandise (like accounting software program).

The Winner: HostGator

Different Components

Right here’s a seize bag of different elements to think about:

  • HostGator has an extended money-back assure (45 days) than GoDaddy (30 days).
  • For higher or for worse, they’re each owned by an enormous company. As I’ll point out within the conclusion, if you’d like a non-Newfold Digital host, you may have a look at InMotion (overview), Web Internet hosting Hub (overview) or SiteGround (overview).
  • HostGator additionally provides an attention-grabbing Cloud internet hosting plan if you’re international and wish to work with these settings.

GoDaddy vs. HostGator Conclusion

So GoDaddy vs. HostGator? They’re each positive hosts with some variations.

If you’re extra technically inclined or need higher efficiency – then I’d go together with HostGator.

If you’d like telephone help and/or an all-in-one GoDaddy expertise – then go together with GoDaddy.

For those who’d relatively go together with an unbiased firm with an even bigger give attention to buyer help, then I’d go together with InMotion Internet hosting (overview).

And if you’re extra confused than ever – you would possibly discover my Web site Setup Information and/or my shared internet hosting quiz helpful.

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