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Guru Review 2021 – Not Bad, but We’ve Seen Better

We Don’t Need to Speak to You

Guru’s Assist Heart doesn’t function reside chat, so should you like a speedy and personalised service although, you’re out of luck on this platform. Nevertheless, it does provide an email-based ticketing system. You’ll be able to ship the customer support workforce an e mail by way of a contact kind. And there’s a telephone quantity you possibly can name from Monday – Friday, 9am – 6pm EST. 

The Assist & FAQ part is complete, answering the most typical questions that customers are prone to have concerning the service. One factor I appreciated is that lots of the assist subjects will be toggled between ‘Employer’ and ‘Freelancer’, providing info particular to every. 

There’s additionally a weblog. This tackles subjects which can be a bit bit hazier, like how completely different freelancers have arrange their profiles, or ideas for posting a job advert. Guru’s additions appear a bit sporadic, but it’s an excellent supply of additional info.

  • Assist & FAQ sections
  • E-mail help
  • Telephone help Monday-Friday, 9am-6pm EST
  • No reside chat

Guru help center for employers

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