In mid-2020, Friends moved to HBO Max completely. On January 1st, 2021, The Office made an analogous transfer, leaving Netflix to stream solely on Peacock. The reveals, whose strikes price a mixed $1 billion roughly, have been designed as anchors for the brand new streaming platforms: they might carry subscribers in and hold them subscribed.
Neither WarnerMedia nor NBCUniversal has given laborious insights into how a lot Friends or The Office have pushed subscriptions or retention, however new information from analysis agency Antenna gives some attention-grabbing context in regards to the latter present. Listed below are the fundamentals: The Office arriving on Peacock drove extra signups than the nationwide launch, together with a notable uptick in folks signing up for the $10-a-month premium plan that permits them full ad-free entry to all 9 seasons.
Whereas gross sales of The Office on iTunes additionally noticed a rise, Antenna’s staff observed a a lot larger addition to Peacock subscribers than total digital purchases. Peacock has grown to 33 million customers. That’s 7 million greater than the 26 million determine NBCUniversal CEO Jeff Shell reported on December 8th, 2020. (It’s unclear what number of of these customers are paying the $10 ad-free premium plan or are streaming for free.)
(Disclosure: Comcast, which owns NBCUniversal, can be an investor in Vox Media, The Verge’s father or mother firm.)
The Office seemingly performing properly for Peacock, a comparatively new streaming platform in comparison with Netflix or Hulu, isn’t shocking. It remained probably the most watched present on Netflix for a number of years earlier than leaving. Shell advised analysts on a Comcast earnings name on the finish of January that viewership of The Office on Peacock was far outpacing viewership on Netflix. (Though he didn’t present any information to again that up.) A streaming service can’t depend on only one present, although, and Shell mentioned it’s the supplementary impact of The Office touchdown on Peacock that makes them really feel assured within the streaming guess.
“We’re seeing people who find themselves watching The Office on Peacock are watching numerous our different comedies,” Shell advised analysts. “It’s actually driving Parks & Recreation and actually driving Brooklyn 9-9, amongst others. It’s type of an ecosystem.”
In the US, viewers demand and curiosity in The Office elevated as soon as it left Netflix. Demand for the present was 39 p.c larger throughout the first three days that it was on Peacock in comparison with the final day it was on Netflix, in accordance with Parrot Analytics. Over the primary 20 days the present was on Peacock, it maintained an elevated demand. This indicated that “the rediscovery of this present by new audiences could possibly be driving a long term resurgence,” in accordance with Wade Payson-Denney, an perception analyst at Parrot Analytics.
“It’s actually driving Parks & Recreation and actually driving Brooklyn 9-9, amongst others. It’s type of an ecosystem”
Friends is rather less clear. WarnerMedia introduced again in July 2020 that Friends was probably the most watched present on HBO Max, with The Flight Attendant coming in second and The Large Bang Idea in third, nevertheless it didn’t present any information, making these statements successfully moot. Nonetheless, HBO Max has additionally seen subscriber development, with 17.2 million activations by January 2021, practically doubling figures introduced in October 2020. Whereas most of that development is probably going extra attributable to Surprise Lady 1984’s premiere, subscribers could stick round for Friends and different library programming.
Friends and The Office are excellent examples of “snackable TV.” They’re consolation packages that folks return to time and time once more. In 2019, Nielsen discovered that 72 p.c of time spent watching Netflix was dedicated to library programming, with The Office and Friends topping the record. Even when Friends and The Office aren’t at all times major drivers, they could do their job of maintaining individuals who signal as much as watch Surprise Lady 1984 or Premier League video games. If Friends and The Office hold folks from canceling, they’ll have performed their jobs. This can be a comparable philosophy behind Disney’s resolution so as to add Star (bringing reveals like How I Met Your Mom and 24) to its Disney Plus service in sure worldwide markets.
What’s maybe most attention-grabbing is that having The Office and Friends go away Netflix has had little influence on Netflix’s enterprise, in accordance with Antenna. Whereas some Netflix subscribers who signed up for Peacock in January 2021 canceled Netflix to change over to Peacock, the quantity was so low that it had little influence on Netflix’s enterprise.
Seems, persons are greater than prepared to complement their Netflix subscriptions with one or two others. That’s excellent news for fairly just a few corporations. The remaining query is how many individuals hold their Peacock and HBO Max subscriptions all year-round. The streaming wars are not-so-secretly the “churn wars.”